How long do I have access to self-paced courses?
Self-paced access lasts 12 months from purchase. You can review lessons and practice drills anytime within that period.
Frequently Asked Questions
Find quick, practical answers. Still unsure? Contact us.
Do you provide a certificate of completion?
Yes. Complete assessments and you’ll receive a shareable digital certificate that outlines the skills you practiced and demonstrated.
What is your refund policy?
We offer a 14-day refund for self-paced courses if you completed fewer than 20% of lessons. Live cohorts follow a separate schedule-based policy disclosed at enrollment.
How do live cohorts work?
Cohorts combine weekly workshops with structured practice sprints. Sessions run on Zoom with capped group sizes for feedback-rich drills.
Do I need prior experience?
No. We welcome beginners. Advanced tracks assume familiarity with core concepts but include refreshers before deep dives.
How much time should I allocate weekly?
Most learners see momentum with 2–3 focused hours per week. Live cohorts add a 90-minute workshop and optional peer practice.
Do you offer corporate training?
Yes. We tailor programs for leadership teams, sales orgs, and customer-facing roles. Contact us with goals, headcount, and timeframe.
How is pricing structured?
Self-paced courses are priced per seat. Live cohorts and corporate plans are quoted based on group size, customization, and session count.
What accessibility options are available?
We provide transcripts, keyboard-friendly materials, and camera-optional participation. Tell us your needs and we’ll adapt.